Telecaller Jobs in Mumbai,Navi Mumbai - Ignited minds
Telecaller
Job Description
- We are looking for an enthusiastic Tele callers to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
Job Particulars
About Company
Responsibilities
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
* REQUIREMENTS
· Proven experience as telesales representative or other sales/customer service role
· Proven track record of successfully meeting sales quota preferably over the phone
· Good knowledge of relevant computer programs and telephone systems
· Ability to learn about products and services and describe/explain them to prospects
· Excellent knowledge of ENGLISH & HINDI.
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complaints
· High school diploma; GRADUATE