Telecaller Jobs in Mumbai - Walkin Educate
Telecaller
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
Started in 2006, Walk_in has since become a leading Computer Education centre in Mumbai. From the 1st Branch in Mulund, Walk_in has now expanded throughout Mumbai, Navi Mumbai & Thane districts with 10+ branches.
We are very passionate about what we do & keep ourselves updated to the latest industry standards. Our teaching methodologies, course content & infrastructure are updated frequently to keep up with the fast-changing , dynamic world of Graphic & Animation along with Interior’s, Photography & Design.