Deep Knowledge of a Company's Products or Services.To field dozens of phone calls a day means fielding dozens of topics as well, Attention to Detail and Organization, Clear and Effective Communication, Adaptability, Empathy, Patience, Positive Attitude.
Qualifications: Any graduate can apply.
Criteria: 6months to 1year
Roles & Responsibility:
Studying the details of each offering and remaining abreast of updates to these offerings.
Obtaining and updating lists of individuals' contact details.
Calling active and budding clients to encourage the purchase of items.
Addressing clients' uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our sales team for closing.
Recording all successful and unsuccessful attempts to close sales.
Attending regular team meetings to clarify progress and performance-related expectations.
Conducting each of your functions with the utmost respect, regardless of others' dispositions.