telemarketing executive Jobs in Chennai - Zen group of companies
telemarketing executive
0 Years 
9000 - 10000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
- JOB TITLE: Telemarketing Executive
- Salary: Competitive + Benefits
- WORKING HOURS: Monday – Saturday 9:30am - 18:30 with 20 days holiday
- REPORTS TO: Business Development Team Leader
- LOCATION: Anna Nagar East
- To develop & appoint opportunities with prospects & customers for the sales team to quote for our existing &/or new services.
- Your focus will be on driving sales and winning new clients
- Managing existing accounts
- work with clients to create exciting proposals based on their needs and aspirations.
- Respond professionally to all incoming enquiries be they through Live Chat / Web or Phone.
- Input all activities including calls/appointments & tasks systematically.
- Through questioning, clarify the customers buying criteria & requirements.
- Introduce affiliate services where appropriate.
- Where requested to do so, follow up all enquiries to conclusion and maintain records.
- Input and assist in any data entry tasks as needed
- Ideally - previous telemarketing or sales experience.
- Good negotiating and influencing skills.
- Excellent communication skills both written and verbal.
- PC literate
- Ability to build alliances and maintain relationships.
- Ability to understand both customer and competitive environment.
- Good networking skills.
- Commercial awareness / attention to detail
- Consultative Skills - understanding customer requirements and competitive environment
- Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment.
- Energised, pro-active, determined, & self disciplined
- Success / achievement hungry -
- Ability to work under pressure and deliver to deadlines
- Flexible, resilient & tenacious
Job Particulars
About Company
Zen Group of Companies is an emerging BPO service company with both domestic and international clients. We offer end-to-end business process outsourcing services by applying proven methodology to optimise business processes.The company focuses on helping customers drive productivity with measurable results. We aim at providing cost effective, high quality and continuous outsourcing solutions to bring successful results for our clients.
With a vision of establishing long term client relationship with efficient and reliable outsourcing solutions, we develop strategies which benefit the companies we work with. We strive at ensuring our clients get the maximum productivity in the most cost-effective way possible.
We select our employees through rigid hiring process and upon selection they are trained to offer prompt and best quality services. We provide series of training sessions for continuous improvement and growth.
