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Telesales Executive Responsibilities:
· · Calling existing and potential customers to persuade them to purchase company products and services.
· · Accurately recording details of customers’ purchase orders.
· Processing all customer purchases accordingly.
· · Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
· · Developing and sustaining solid relationships with customers to encourage repeat business.
· · Using sales scripts proffered by the company to drive sales and respond to customer rejections.
· · Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
· · Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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