Telesales Executive Jobs in Chennai - Atria convergence technologies private limited
Telesales Executive
Job Description
- Overall responsible for Order Fulfillment (Form Entries) & Tele-Calling of Prospects generated
- Tele-calling of Prospects which are in “NEW”
- Followup on future prospects and fixing appointments
- Assigning of Enquiries to Right Executive on daily basis and bifurcation of Enquiries as per the Project allocated to SE
- Order Fulfillment (Form Entry) of all CAF’s received from field
- Handling Cash & Cheque Payments and daily reconciliation of Amount received
- 100% Adherence of KYC Norms (Know Your Customer
- Tracking of CAF & Bill Receipts which are handled by SE’s on regular basis
- Courering of CAF’s to HO on day to day basis for further Audits
- Follow up on Incorrect Documents & close-looping with customer for correct documents
- Provisioning of Home Gate way for all New, Shifting and existing customers with all desired plans
- Sending the daily reports as prescribed and designed by management for smoother operations
- Role is responsible for providing timely updates to the organisation on orders, cash, payments and publishing reports required by management as an when required. Key holder of all documents pertaining to customer and providing required assistance to customer queries on timely basis.
- Should have min 1-3 years’ experience in customer service/telecalling
- Should have the ability to interact with government authorities or third parties
- Should have experience handling multiple projects at any given point of time
- You will be working out of T-nagar loacation
- Your Salary will be based on your previous Salary
- 6 days working and 1 Week Off will be provided on a weekday. Saturday & Sunday you have to work Compulsorily.
- Work Timing – 9.30 AM to 6.30 PM
Job Particulars
About Company
ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a
vision to become the most admired in-home entertainment, education, and
interactive services provider in India, back in 2000.
Today, we
are closer than ever to realising it. Based in Bangalore, we serve a
number of cities and towns in Karnataka, Andhra Pradesh, Telangana,
Tamil Nadu and Delhi. We are one of the countrys most renowned Triple
Play Service providers, bringing state-of the art services to nearly 1.5
million happy homes:
- Fibernet (Internet over Fiber Optics)
- Digital TV
- HDTV