Telesales Executive Jobs in Lucknow - New Generation Applications Pvt Ltd
Job Description
Responsibilities
- Contact potential or existing clients to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand clients requirements and close sales deal
- Direct prospects to the field sales team when needed
- Enter and update clients information in the database
- Take and process clients information in an accurate manner
- Handle clients grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- BBA/Bcom will be a plus
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1047658
Job Category BPO , BSc/BCA/BBM
Locality Address
State Uttar Pradesh
Country India
About Company
New Generation Applications Pvt Ltd
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