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IT Courses / Govt Exam Preparation
Higher Studies / Studies Abroad
· Proven experience as a telesales representative or other customer service role.
· High school diploma; B.sc/BA will be added advantage.
· Excellent knowledge of the English language
· Good knowledge of computer programs like (CRM software) and other telephone systems
· Proven track record of successfully meeting sales quota over the phone.
· Ability to switch communication styles
· Proficient in communication and interpersonal skills
· Research and record-keeping skills
· Verbal communication
· Outstanding negotiation skills to resolve issues and address complaints
· Data entry skills
· Closing skills
· Telephone skills
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