Telesales Executive Jobs in Lucknow - WEB MEDIA EXPERTS

Responsibilities:

• Identifying, qualifying, and securing business opportunities; co-ordinating business generation activities; developing customized targeted sales strategies
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with Team Head on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Develop entry level staff into valuable sales people.
• Attending conferences, meetings, and industry events.
• When it comes to the challenge of actually selling. Preparing PowerPoint presentations and sales displays.
• Contacting clients to inform them about new developments in the company’s products.
• Developing quotes and proposals.
• Negotiating and renegotiating by phone, email, and in person.
• Developing sales goals for the team and ensuring they are met.
• Training personnel and helping team members develop their skills

Requirements :

· Proven experience as a telesales representative or other customer service role.

· High school diploma; B.sc/BA will be added advantage.

· Excellent knowledge of the English language

· Good knowledge of computer programs like (CRM software) and other telephone systems

· Proven track record of successfully meeting sales quota over the phone.

· Ability to switch communication styles

Skills :

· Proficient in communication and interpersonal skills

· Research and record-keeping skills

· Verbal communication

· Outstanding negotiation skills to resolve issues and address complaints

· Data entry skills

· Closing skills

· Telephone skills