Telesales Executive Jobs in Mumbai - Care24

Job brief

• We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. 
  
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  
• An effective telesales representative must be an excellent communicator and have superior people skills.
  
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  
• The goal is to help the company grow by bringing in customers and developing business.
  

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
  
• Answer questions about products or the company
  
• Ask questions to understand customer requirements and close sales
  
• Enter and update customer information in the database
  
• Take and process orders in an accurate manner
  
• Handle grievances to preserve the company’s reputation
  
• Go the “extra mile” to meet sales quota and facilitate future sales
  
• Keep records of calls and sales and note useful information
  

• Proven 3-4 year experience as telesales representative
  
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  
• Ability to learn about products and services and describe/explain them to prospects
  
• Excellent knowledge of English
  
• Excellent communication and interpersonal skills
  
• Cool-tempered and able to handle rejection
  
• Outstanding negotiation skills with the ability to resolve issues and address complaints
  
• Graduation in any stream.