Telesales Executive Jobs in Mumbai - Guitar Bro Enterpises
Telesales Executive
Job Description
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Particulars
About Company
About the Company
Guitar Bro, a revolutionary, patent-pending product makes it simple, fun and quick for anyone to learn guitar at home. With Guitar Bro, anyone can start playing songs in just 5 minutes. Seriously!
Almost everyone has pictured themselves playing guitar. Unfortunately, it remains another never-started new year resolution. Simply because it's too much effort - finding a good guitar teacher, managing class schedule, traveling to classes and that too on the weekend. Moreover, it takes around 3 month before you can start your first song.
About the Founder
Shubham Bansal - IIT Bombay alumnus with 18 years of guitar playing experience, I combined my engineering skills and passion for music to invent Guitar Bro and make guitar learning Quick, Fun and Easy for you.
