Telesales Executive Jobs - Pune - The Alchemists Ark Pvt. Ltd.
Telesales Executive
The Alchemists Ark Pvt. Ltd.
Expired
Posted: 18 Mar 16
Job Description
Acquisition
Driving Traffic, Increasing Registrations & Subscriptions
Generate Product Awareness for Traffic Generation
Imparting Product Knowledge for Registered Users & Subscribers
Aim for +10% in Conversions (Registered Subscribers)
Retention
Provide periodical Service Calls to Subscribers
Resolving / Escalating Customer Complaints & Queries (Technical & Valuations)
Gathering feedback from Customers & Provide distilled Insights to Product Team
Aim for +75% in Renewals
Driving Traffic, Increasing Registrations & Subscriptions
Generate Product Awareness for Traffic Generation
Imparting Product Knowledge for Registered Users & Subscribers
Aim for +10% in Conversions (Registered Subscribers)
Retention
Provide periodical Service Calls to Subscribers
Resolving / Escalating Customer Complaints & Queries (Technical & Valuations)
Gathering feedback from Customers & Provide distilled Insights to Product Team
Aim for +75% in Renewals
- Must be Target Oriented & Possess a flair for Customer Service
- Must be a Wilful Listener with empathy, patience and consistency
- Must possess strong Verbal & Written communications skills
- Must possess excellent Negotiation & Persuasive skills
- Must act as an initiator and decision-maker with an ability to close issues
- Must be flexible and accommodative about working hours
- Must be a contributor towards Product Enhancement
- Generate Periodical Reports required by the Team
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, M.Com, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id175276
Locality Address
State Maharashtra
Country India
About Company
The Alchemists Ark is an integrated consulting-training, e-Learning ++ and IT company focused on Sales Effectiveness. We work with our clients to equip their Sales & Distribution teams with knowledge, skills, attitude and tools/system and transform them to be more productive and brand-aligned thus ensuring an outstanding customer experience. We do such transformation through simplification—identifying the critical few elements required for enduring success and finding simple solutions to make them happen
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