Territory Sales Manager Jobs in Bhagalpur - Airtel X Labs
Territory Sales Manager
Airtel X Labs
Expired
Posted: 17 Apr 20
Job Description
Territory Sales Manager
2 - 4 years
Bhagalpur
Job Responsibilities :
- Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
- Manage the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes
- Ensure closure of Service Request loops & intervene and handle complaints in case of escalations
- Escalate critical issues to the Area Service Manager
- Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives
- Plan field visits to gather & analyze competitor data on quality of services provided
- Managing the relationship with service franchisees in the assigned territory
- Ensure maintenance of adequate inventory level of installation equipment for contingencies
- Upgrading customers to higher versions
- Convince customers for advance service packs
Educational Qualifications : B.Tech / B.E.
Work Experience :
- 4 - 6 years of experience
- 1 -2 years ( based on the territory)
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id916186
Job Category Others
Locality Address
State Bihar
Country India
About Company
The Growth team at Airtel X Labs drives user retention, acquisitions, and revenue by optimizing Airtel’s products and inventing high-impact marketing channels. For example, the growth team built the Airtel Online Store to enable customers to buy premium devices with instant credit verification and approval, and secure plans -- all under a few clicks. The team also spearheads the end-to-end homes platform and smart API platform.
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