TIS Service Desk-Administrator Jobs in Pune - WIPRO
TIS Service Desk-Administrator
WIPRO
Expired
Posted: 04 Nov 19
Job Description
TIS Service Desk-Administrator
Job Code : 1148353
Pune
Minimum Experience Required: Freshers
Mandatory Skills: TIS Service Desk-L1
Language Skills: English Language-L2
Job Description:
- Key skills required for the job are: TIS Service Desk-L1 (Mandatory)
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement
Job Particulars
Role others
Education Any Post Graduate, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id743666
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, aconsulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
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