TISS jobs for Helpline Supervisor in Mumbai. Last Date to apply: 01 Dec 2021

Helpline Supervisor
1 to 3 Years
42000 - 45000 Monthly
Last Date 01 Dec 2021
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TISS - Job Details

Date of posting: 25 Nov 21
Advertisement No: 4icall/11/2021/11

Vacancies for the post of Helpline Supervisor at iCALL Psychosocial Helpline, TISS

1. Name of Post: Helpline Supervisor

2. No of Posts: 03

3. Remuneration: 42,000-45,000 Per month

4. Job Profile: The candidate shall report directly to the Programme Associates at iCALL, and shall be responsible for the following:

a. Offering counselling and supervision to a team of counsellors

b. Assisting with training and handholding of counsellors 

c. Overseeing day to day operations of the helpline; the inflow of calls and e-mails

d. Training and handholding new recruits 

e. Mapping training needs of counsellors

f. Mapping progress of team members and assigning responsibilities within the team

g. Organising and attending debriefs on a regular basis

h. Assisting with planning interventions for well-being and burnout prevention for the team

i. Conducting trainings for EAP partners and different stakeholders on topics related to mental health and well-being

j. Assisting with the recruitment and shortlisting of counsellors

5. Desirous candidates should:

a. Possess a full-time Master’s Degree in Psychology from a UGC recognized University

b. Have atleast 3 years of counselling experience and about 1 years of experience of working in a supervisory role

c. Possess good communication skills in English and Hindi and atleast one more regional language

d. Possess excellent academic and research writing skills in English

e. Be willing to undertake travel within Mumbai and also to different parts of the country for trainings and workshops 

f. Be willing to work in flexible hours

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)
Country : India

About TISS

The Tata Institute of Social Sciences (TISS) which was established in 1936 is a Deemed University fully funded by the University Grant Commission (UGC),Government of India. TISS offers Master Degree Programmes, M.phil. And PhD Programmes in the fielf of Social Work, Social Sciences, Health, Management, Labour Studies, Habitat Studies and Rural Development from its Mumbai, Tuljapur, Guwahati and Hyderabad Campuses.The institute is currently looking for bright candidates to work with Registrar's office and Computer Centre and thereby to strengthen the IT infrastructure.
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TISS recruiting Helpline Supervisor Experienced(1 to 3 Years) candidates candidates nearby Mumbai.TISS vacancies for Helpline Supervisor is recruited through Written-test, Face to Face Interview etc.
TISS Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with MSc are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Mumbai can apply for Helpline Supervisor position in TISS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the TISS recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of TISS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of TISS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in TISS and near your city and get a secured career.