Trainee Process Consultant Jobs in Bangalore - HGS INTERNATIONAL
Job Description
Position Summary
- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and Responsibilities
- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims/developing projects/handling calls, as per the process guidelines.
- Adhering to the SLA, and understanding Quality & Auditing parameters
- Maintaining TAT
- Assumes responsibility for work activities and coordinating efforts
- Meeting assigned productivity goals.
- Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
- Adhering to the SLA.
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
Education & Experience:
- Graduates
- Fresher/0 – 12 Months
Desired Skills and Abilities:
- Process SLA
- Awareness of ISO, ISMS
- Telephone etiquettes
- MS office
- Typing skills & computer skills
- Effective communication in English
- Good analytical skills
- Criteria
- Willing to work in Rotational shifts
- 5 days’ work/ 2 weekly offs
- Transport facility provided
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id581587
Job Category BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
DescriptionHinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India.
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