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Trainee Process Consultant Jobs in Bangalore - HGS INTERNATIONAL

Trainee Process Consultant

HGS INTERNATIONAL
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BEd, BHM, BSc, BFA, BSW, Other Graduate
Expired

Posted: 14 Mar 19

Job Description

Position Summary                                    

  • Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions
  • Processing claims/developing projects/handling calls, as per the process guidelines.
  • Adhering to the SLA, and understanding Quality & Auditing parameters
  • Maintaining TAT
  • Assumes responsibility for work activities and coordinating efforts
  • Meeting assigned productivity goals.
  • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
  • Adhering to the SLA.
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge & skills of related areas of the process
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education & Experience:

  • Graduates
  • Fresher/0 – 12 Months

Desired Skills and Abilities:

  • Process SLA
  • Awareness of ISO, ISMS
  • Telephone etiquettes
  • MS office
  • Typing skills & computer  skills
  • Effective communication in English
  • Good analytical skills
  • Criteria
  • Willing to work in Rotational shifts
  • 5 days’ work/ 2 weekly offs
  • Transport facility provided


Job Particulars

Role others
Education B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BEd, BHM, BSc, BFA, BSW, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id581587
Locality Address
Country India

About Company

DescriptionHinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India.
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