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Trainee-Software application technical support Jobs in Mumbai - Cnergee Technologies Pvt.Ltd.

Trainee-Software application technical support
Cnergee Technologies Pvt.Ltd.
Mumbai(Vashi )
BSc(CS, IT, Engg.), BCA, BE/B.Tech(CSE, IT)
2016 - 2018
Cnergee Technologies Pvt.Ltd.
Last Date 03 Feb 2019

Cnergee Technologies Pvt.Ltd. - Job Details

Date of posting: 05 Dec 18

Job Details-

  • Position – Software Application Technical Support
  • Department-Implementation & Support 
  • Designation- Trainee
  • Location – Navi Mumbai- CBD Belapur 
  • No. of openings-2
  • Shifts – Rotational
  • Only MALE candidates should apply.
  • Immediate Joiners
Job Description:-
  • Diagnose and troubleshoot technical issues
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports          
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients

Job Summary

Job Type : Full Time
Job Category : IT/Software,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Cnergee Technologies Pvt.Ltd.

Cnergee Technologies Pvt Ltd predominantly is into business of developing Software’s in the heart of Navi Mumbai’s Central Business District has easy accessibility.  Our CRM based software, CMAYA has been developed over 7 years and is the most comprehensive ISP Software Suite. CMAYA has end to end modules that can automate the entire workflow and can be integrated with changing trends in ISP business.  Cnergee Technologies Pvt Ltd has grown from a handful of moderate members to one of the Pioneers in the ISP business, supported by professionals.   CTPL is exploring possibilities in different Industry segments simultaneously. As an organization, Cnergee Technologies Pvt Ltd is expanding on PAN India basis as well as making its presence felt on the Global Arena (International)!  We at Cnergee Technologies Pvt Ltd always nurture talent giving an opportunity to grow with us! 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Cnergee Technologies Pvt.Ltd. recruiting Trainee-Software application technical support candidates nearby Mumbai(Vashi ).Cnergee Technologies Pvt.Ltd. vacancies for Trainee-Software application technical support is recruited through Written-test, Face to Face Interview etc.
Cnergee Technologies Pvt.Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with BSc(CS, IT, Engg.), BCA, BE/B.Tech(CSE, IT) are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Mumbai(Vashi ) can apply for Trainee-Software application technical support position in Cnergee Technologies Pvt.Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Cnergee Technologies Pvt.Ltd. recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Cnergee Technologies Pvt.Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Cnergee Technologies Pvt.Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Cnergee Technologies Pvt.Ltd. and near your city and get a secured career.