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Transport Operations Jobs in Chennai - Superseva Services Pvt Ltd

Transport Operations

Superseva Services Pvt Ltd
Expired

Posted: 13 Feb 17

Job Description

  • Ensure all calls from employees are attended to and issues if any resolved within the Transport framework.
  • Any unresolvable issue is escalated to Operations team.
  •  Prepare and send cab details SMS within time line and maintain the report
  • Coordinate with vendor Tracking team and ensure all vehicles are on track for login
  • Attend the Emergency Helpline and co ordinate with Transport ops team and ensure timely help is provided to the employees Monitor Fleet Vigil and immediately attend to panic alerts received through SMS or on fleet vigil.
  •  Monitor and respond to emails received in Transport Generic email in-box on a timely manner Co ordinate with various location Ops team for issues reported by employees
  • Prepare and maintain issue tracker and follow up with respective teams for open items Preparation of Call summary report and sharing with Transport ops team
  • Preparation of no show SMS report and sharing with Ops & Routing Team within the time line Preparation and maintenance of cab changes report Bay & Parking Executives Tracking evening login and ensuring all FFBLD guards are present at bay for evening login. 
  • Ensure vehicle deployment is done for logout during the night window 7PM to 7 AM.
  • Ensure escort guards as per deployment plan are present and verify that the escort guards are from the pool for which profiles have been submitted with Transport Team.
  • Ensure all vehicles are present at bay 30 mins before departure.
  •  Ensure all vehicles are parked in the assigned parking area.
  •  Check GPS, Panic button and RFID card reader and other aspects like usage of seat belts, Driver display card, Emergency Contact number in the cab.
  •  Ensure Breath Analyzer checks are being conducted as per process on Drivers and Escort

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id273276
Locality Address
Country India

About Company

SuperSeva Services Private Limited, founded in the year 2000, is headquartered in Bangalore. Over 15
years now, SuperSeva has been providing comprehensive Enterprise-centric services to help
organizations conduct business more effectively. Today, SuperSeva is the leader in the Enterprise
Support service industry in India serving more than 100 clients at over 300 client locations across the
country.
SuperSeva, designs, builds and operates technology-enabled business support solutions for fortune 500
companies. We also provide a complete range of enterprise support services by leveraging our domain
and business expertise and strategic alliances with various business partners.
SuperSeva offers a full range of solutions custom-tailored to meet the needs of the organisations in the
Industry, including IT-enabled concierge service, Managed Front office service, Facilities Management
Services , TrakMail - Automated Mailroom management, Travel desk, Logistics management, Employee
Engagement programs, Reward and Recognition programs, Customer loyalty programs and more.
SuperSeva pioneered the IT – enabled delivery model. This enables greater efficiency, easy scalability
and long term sustainability. With complete focus on delivering excellent client service and a quality
management system in place, backed by the ISO 9001:2008 certification, it’s no wonder we are the
vendor of choice for virtually every major organisation today.
SuperSeva is based in Bangalore and has a PAN India presence with 6 offices and presence in 12 cities,
starting from Delhi to Cochin and Mumbai to Kolkata.
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