Travel Consultant Customer Executive Jobs in Gurgaon - NASTECH Consulting
Job Description
- Location: Gurgaon/Gurugram
- Maintaining relationship with travelers by calling and understanding their trip related details.
- Ensuring quality of customer experience for travelers by resolving conflicts & handling trip related responsibilities. 3. Answer customer calls courteously to provide information about the client products and services, arrange consultations and obtain feedback about service.
- Interact with customers by phone, e-mail or online chat medium concerning various queries
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business need
- Ability to maintain composure in highly escalated situations
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
Job Particulars
Education B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd, BHM, BSc, B.FashionTech, BFA, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id479072
Job Category BSc/BCA/BBM
Locality Address
State Haryana
Country India
About Company
NASTECH CONSULTING helps in making up the job needs for employees as well as staff requirement of employers in any perceivable technical field through our highly qualified and experienced team of Consultants. We work in unity with our Clients & Candidates.
NASTECH CONSULTING has developed and maintained relationships with outstanding, market leading companies to assist with the provision of other important services and programs.
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