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Video KYC Associate/Customer Service Executive Jobs in Mumbai - Yes Bank

CW
Video KYC Associate/Customer Service Executive
Yes Bank
Any Graduate
0 to 3 yrs
Yes Bank
Last Date 03 Dec 2020
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Yes Bank - Job Details

Date of posting: 03 Oct 20
Job Description:Assisting the customer in opening the liabilities account Carrying out verification of the customer on call Basic understanding of KYC documentation requirements for saving accountsand verifying the same on the video call Ha

Job Description

Assisting the customer in opening the liabilities account
Carrying out verification of the customer on call
Basic understanding of KYC documentation requirements for saving accounts
and verifying the same on the video call
Handle Yes Bank customers in a polite and friendly way, instilling customer
confidence and resolving customer issues while onboarding journey wherever
possible.
Listen to the customer, gauge needs and provide information on relevant products
on the bank.
Takes ownership and initiative to complete necessary video call and customer
follow up.
Responsible for achieving key performance indicators whilst maintaining Yes
Bank quality and compliance standards.
Outbound Calls, Email, Chat, Complaints resolution while onboarding journey.

Completion Of Required Training And Certifications Qualifications

Good communication skills
Customer Service Exposure / Background.
Problem-solving approach
Experience into phone banking or a banking process would be an added
advantage.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Yes Bank

Yes Bank
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Yes Bank recruiting Video KYC Associate/Customer Service Executive Experienced(0 to 3 yrs) candidates candidates nearby Mumbai.Yes Bank vacancies for Video KYC Associate/Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
Yes Bank Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Video KYC Associate/Customer Service Executive position in Yes Bank. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Yes Bank recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Yes Bank and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Yes Bank and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Yes Bank and near your city and get a secured career.