Virtual Relationship Manager Jobs in Across India - HDFC Bank

Virtual Relationship Manager

HDFC Bank

0 Years

Not disclosed

Expired

Posted: 03 Jun 19

Job Description

Description:

Engage with and enhance customer relationships
Educate and encourage customers to use digital mediums for their banking transactions/ needs
Maintain high levels of product knowledge to help customer conversations
Ensure knowledge of regulatory policies is kept up-to-date

Expertise & Qualifications:

Graduate/ MBA Finance degree essential
IRDA Certification
AMFI Certification

Roles & Responsibilities:

Continuous engagement with portfolio customers and documentation of interaction
Handle calls according to defined standards
Resolve customer queries with accuracy
Promote Digital Banking services
Understand profile of customers and cross-sell relevant products and services
Maintain record of complaints and ensure their resolution
Manage the attrition rate of customers
Ensure regular interaction with your customers and pro-actively assess customer needs
Ensure the right customer is raced to the right portfolio
Monitor account balances and closures

Job Particulars

Role hr admin

Education MBA/PGDM, Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id630427

Job Category MBA , Recruitment

Locality Address

State Anywhere in India

Country India

About Company

The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of RBI's liberalisation of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995.

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