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Voice Accent Jobs in Chennai - Synthesis Healthcare Services

Voice Accent
Synthesis Healthcare Services
1 to 3 Years
Synthesis Healthcare Services
Last Date 21 Aug 2017

Synthesis Healthcare Services - Job Details

Date of posting: 05 Aug 17

Tasks and Responsibilities

  • Conduct Communication & Process Awareness, Compliance sessions for new hires. 
  • Monitor calls on Communication, Process & Compliance Parameters. 
  • Provide Coaching & Feedback to improve Agent performance. 
  • Analyze Audit data on Compliance, Communication & Process related parameters.
  • Prepare & Implement action plans based on the findings. 
  • Analyze the Coaching / Training needs of the agents & support them in delivery. 
  • Plan and Conduct floor Training Initiatives 
  • Conduct reviews to ensure consistent performance & provide feedback. 
  • Develop Action plans and report out the improvement process. 
  • Keep track of Individual Performance and maintain Pre-Training / Post-Training progress data of the Individuals
Skills required
  • Excellent communication Skills
  • Should have experience in calling process 
  • Technical knowledge of English communication - intonation, syllable, punctuation etc 
  • Presentation, Feedback & Coaching skills. 
  • Knowledge in Audit & Coaching process. 
  • Basic computer skills & sufficient knowledge in MSOffice 
  • Conflict resolution skills & Motivation skills 
  • Negotiating Skills will be a added advantage 
  • Knowledge of basic sales principles will be an added advantage 
  • Should have worked in the above (Task / Responsibilities) areas for at least 1 to 3 years

Hiring Process : Face to Face Interview

Job Role : Others

About Synthesis Healthcare Services

ABOUT US: Nittany has been serving the US, UK and Canadian markets for the past 15 years. Nittany Creative Services LLP., Nittany is an advertising specialty artwork, order processing, digitizing and customer service company. Nittany's back office is located in Chennai, India and its marketing office is located in Tampa, Florida in the USA.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Synthesis Healthcare Services recruiting Voice Accent Experienced(1 to 3 Years) candidates in Chennai. The Synthesis Healthcare Services vacancies for Voice Accent is filled through Face to Face Interview etc.
Synthesis Healthcare Services jobs for Experienced(1 to 3 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 to 3 Years) candidates every year based on the skills . The candidates with BBA/BBM, CS, BCA, BEd, B.Com, BA are selected to full fill the vacancies in Others job field. The Experienced(1 to 3 Years) candidates applying for Voice Accent should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Synthesis Healthcare Services recruitment, Experienced(1 to 3 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Synthesis Healthcare Services and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Synthesis Healthcare Services and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.