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Voice Process - Customer Support Executive – BPO jobs - Surat - Votiko solutions - 0 to 0.5 years of experience - 12 May 2021

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Voice Process - Customer Support Executive – BPO

Votiko solutions
experience-icon 0 to 0.6 Years
salary-icon 13000 - 35000 Monthly
qualification-icon B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Expired

Posted: 12 May 21

Job Description

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions 
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Assist in training junior Customer Support Representatives
• Experience as a Customer Support Specialist or similar CS role
• Understanding of how CRM systems work
• Excellent communication and problem- solving skills
benefits
• Incentives on target Achievement
• 5 Working Days (Sat-Sun Off)
• Salary: ₹ 13,000 to - ₹ 35,000.00 / month

the above requirements suit your interest, send your resume 

Job Particulars

Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1202914
Job Category
Locality Address
Country India

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