Voice Process Jobs in Bangalore - Itecksyscad engineering Pvt ltdec
Voice Process
Itecksyscad engineering Pvt ltdec
0 Years
15000 - 20000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 12 Oct 19
Job Description
Essential Duties and Responsibilities:
- Receive inbound calls including transferred sales leads and calls from current and potential customers.
- Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application.
- Answer questions about the product details, the company, and issues with account for the customers.
- Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
- Perform basic account maintenance activities.
- Meet Quality Assurance Requirements and other key performance metrics.
Specific Knowledge, Skills and Abilities:
- Excellent interpersonal, written, and oral communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
- Must possess and be able to demonstrate strong influencing and closing skills.
- Ability to learn and navigate new software quickly
- Ability to type 30 wpm+
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id724398
Job Category MBA , Diploma , BPO , BSc/BCA/BBM
Locality Address
State Karnataka
Country India
About Company
Itecksyscad engineering Pvt ltdec
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