Voice Process Jobs in Bangalore - TCT
Job Description
CLIENT
Job Summary
- Handle inquiries on the phone and email channel.
- Good verbal and written communication skills.
- Basic knowledge of Indian Direct Tax subject.
- Comprehend the customer requirement well & suggest apt resolutions.
- Ability to hunt the online resources or knowledge center to guide customer towards self-assistance.
- Identify Upsell opportunity for consultation services and push the leads to the Sales team.
- Ensuring maximum Customer Satisfaction on every query.
- To Provide voice support to Tally customers from all over India and across through Tally KPO Sector.
- Should have knowledge on GST .
- Should also be fine to sign a service agreement for 16months.
Willing to learn other areas under tax and compliances, Hands on experience with managing customer relationships over phone/email Strong communicator with English & Hindi
Responsibilities and Duties
Willing to learn other areas under tax and compliance Hands on experience with managing customer relationships over phone/email Strong communicator with English & Hindi
- Qualification: UG: B.Com/BBM/BBA
- PG: M.Com / MBA with minimum cut off 60% in all academics.
- Level of hire: Fresher’s (2017 or 2018 Passed out)
- Languages: Hindi and English
- Timings: 9 hour Day shifts
- Job Location HSR layout, BANGALORE
- Job Type: Full-time
- Salary: ₹10,000.00 to ₹20,000.00 /month
- Experience:
- work: 2 years (Required)
Education:
- Bachelor's (Required)
Job Particulars
Role others
Education B.Arch, B.Com, B.Pharm, BA, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, Other Graduate
Who can apply Experienced (2 Years)
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id585465
Job Category MBA , BSc/BCA/BBM
SkillsTally Accounting Tax
Locality Address HSR , Koramangala
State Karnataka
Country India
About Company
TCT INDIRANAGAR
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