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Voice Process Jobs in Bangalore - TCT

Voice Process

TCT
experience-icon 2 Years
salary-icon 13500 - 17000 Monthly
qualification-icon B.Arch, B.Com, B.Pharm, BA, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, Other Graduate
Expired

Posted: 21 Mar 19

Job Description

CLIENT

Job Summary

  • Handle inquiries on the phone and email channel.
  • Good verbal and written communication skills.
  • Basic knowledge of Indian Direct Tax subject.
  • Comprehend the customer requirement well & suggest apt resolutions.
  • Ability to hunt the online resources or knowledge center to guide customer towards self-assistance.
  • Identify Upsell opportunity for consultation services and push the leads to the Sales team.
  • Ensuring maximum Customer Satisfaction on every query.
  • To Provide voice support to Tally customers from all over India and across through Tally KPO Sector.
  • Should have knowledge on GST .
  • Should also be fine to sign a service agreement for 16months.

Willing to learn other areas under tax and compliances, Hands on experience with managing customer relationships over phone/email Strong communicator with English & Hindi

Responsibilities and Duties

Willing to learn other areas under tax and compliance Hands on experience with managing customer relationships over phone/email Strong communicator with English & Hindi

  • Qualification: UG: B.Com/BBM/BBA
  • PG: M.Com / MBA with minimum cut off 60% in all academics.
  • Level of hire: Fresher’s (2017 or 2018 Passed out)
  • Languages: Hindi and English
  • Timings: 9 hour Day shifts
  • Job Location HSR layout, BANGALORE
  • Job Type: Full-time
  • Salary: ₹10,000.00 to ₹20,000.00 /month
  • Experience:

  • work: 2 years (Required)

Education:

  • Bachelor's (Required)

Job Particulars

Role others
Education B.Arch, B.Com, B.Pharm, BA, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, Other Graduate
Who can apply Experienced (2 Years)
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id585465
Job Category MBA , BSc/BCA/BBM
Locality Address HSR , Koramangala
Country India

About Company

TCT INDIRANAGAR
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