Voice Process Jobs in Chennai - Matrimony
Job Description
- Responsible for assisting free members on Outbound Calls/Chat and convert them from Free to Paid Members.
- Explain the product features in detail Understanding customer requirements and accordingly suggest the best suitable packages/add-ons to improve the search experience
- Providing the right customer experience
Job Particulars
About Company
Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 2.5 million active members availing these services.
Matrimony.com is a listed company and is expanding into a $ 54 billion marriage services market. Matrimony.com’s current offerings in the marriage services business are Matrimony Directory, Matrimony Photography and Matrimony Bazaar.