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Voice Process Jobs in Pune - Tech Mahindra

featured-job FEATURED JOB

Customer Support Executive

Tech Mahindra
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Graduate, Other Graduate, Other Post Graduate
Expired

Posted: 28 Jul 21

Job Description

Job Description (Work From Office): 
 
Job Roles & Responsibilities:
  • Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms, and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
 Skills Required:
  • Basic computer knowledge.
  • Good communication skills.
  • Active listening ability along with active problem-solving skills.
  • Fresher and Experienced both can apply.
Job Location: Chandigarh
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Salary Offered: 1.50 (Fresher) 2.20 (Exp) LPA
Job Role: Customer Service Associate

Job Particulars

Education LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Graduate, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1265049
Locality Address
Country India

About Company

About Tech MahindraTech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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