Voice Process Jobs in Pune - Tech Mahindra
Customer Support Executive
Tech Mahindra
0 Years
Not disclosed
LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Graduate, Other Graduate, Other Post Graduate
Expired
Posted: 28 Jul 21
Job Description
Job Description (Work From Office):
Job Roles & Responsibilities:
- Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
- Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Skills Required:
- Basic computer knowledge.
- Good communication skills.
- Active listening ability along with active problem-solving skills.
- Fresher and Experienced both can apply.
Job Location: Chandigarh
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Salary Offered: 1.50 (Fresher) 2.20 (Exp) LPA
Job Role: Customer Service Associate
Job Particulars
Education LLM, B.Arch, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Graduate, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1265049
Job Category MBA , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
About Tech MahindraTech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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