voice Support Jobs in Chennai - INNOVATUS
voice Support
Job Description
- Candidate should have excellent communication in English
- Candidate should have good knowledge in customer service and query handling.
- Candidate should have the educational background of 10+2+3 in any streams
- Candidate should be interested to work in customer support voice process.
- Candidate should have good interpersonal skills and presentation skills.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Particulars
About Company
InnovatUS is a leading Talent and Technology Services company. We have met the recruiting, staffing, training and employee engagement needs of many large corporations in the country.
Our recruitment process management services are designed to bring cost-effective recruiting, project hiring and contract workforce management to a broad spectrum of industries and positions. Our HR consulting, outplacement and payroll services provide additional cost benefits to our clients.