VoIP Engineer Jobs in Bangalore - Engage IT Services Pvt Ltd
Job Description
Responsibilities:
- Good & sound understanding of Cisco IPT ( Internet Protocol Telephony )
- Analysis and design, demonstrated experience in IP Telephony system administration, configuration and implementation.
- Assist clients in the daily maintenance of voice and data network infrastructure including LAN, MAN, WAN, WiFi, VOIP and NICs.
- Serves as tier 1, 2 and/or tier 3 resource for trouble tickets and work orders for voice and data networks and related network infrastructure devices.
- Manage data/voice networking relationships and work with vendors to escalate issues when appropriate.
- Review data monitoring stats and confirm SLAs are being obtained with carriers.
- Review network utilization statistics to verify that circuits are properly sized. Take proactive approach in provisioning bandwidth to meet needs or determines more analysis is required to determine types of bandwidth usage.
- Install, configure and manage Cisco Call Manager and Unity configurations.
- Configure and maintain SRST, QoS, Voice Routing Protocols and Voice Gateways.
Skills:
- Cisco Certification ( CCNA - Voice) would be a plus
Job Particulars
About Company
Engage IT Services Pvt. Ltd. ( Bangalore & Atlanta GA ), a 100% remote support focused - strategic partner supporting managed IT services of our MSP clients in North America.
A strategic IT partner to leading MSPs ( Cisco & Microsoft Gold Partners ) in North America to provide technology solution & support to their vast & diverse customer base .
We are laser focused in providing managed services across advanced technology/service areas like End User, Network, Unified Communication & Collaboration, Security, Wireless, Datacenter, Applications, Server, Storage, Hyper-Converged Infrastructure, Virtualization and Cloud Migration/Management