Walkin@Sutherland for Customer Support International Voice Jobs in Mumbai - Sutherland
WalkinSutherland for Customer Support International Voice
Job Description
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. Maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.