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We are Hiring Customer Support Executive for US Process (for night Shift) @Surat Jobs in Navsari,Surat,Vapi - Votiko

We are Hiring Customer Support Executive for US Process for night Shift Surat

Votiko
Expired

Posted: 31 Jul 20

Job Description

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive

Skill Set Required

•           Excellent Communication Skills in English

•           Good Understanding ability.

•           The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

•           He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

•           Responsibility of monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.

•           His responsibility is to Follow-up with participants within a

Roles & Responsibilities

•           Should be able to answer to emails timely ensuring adherence to the process standards.

•           Follow up customer calls made wherever is necessary

•           Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

•           Input data into the company computer platform to keep each customer record updated.

Five working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

Website -

If the above requirements suits your interest, please call us on +91 or send your resume to

 

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id970904
Locality Address
Country India

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