ad

Web Services Jobs in Bangalore - Rivera ManpowerServices

Web Services
Rivera ManpowerServices
2012 - 2017
2 to 3+ Years
25000 - 35000 Per Month
Rivera ManpowerServices
Last Date 20 Aug 2017

Rivera ManpowerServices - Job Details

Date of posting: 31 Jul 17
  • JOB LOCATION- BANGALORE
  • CANDIDATES ONLY WITH RELEVANT EXPERIENCE SHOULD APPLY.
  • Position- Web Services (Technical Service Associate)
RESPONSIBILITIES- 

  • Client's Web Services Customer Service, provides global support to a wide range of external customers as they build mission-critical applications on top of Client's Web Services Support team helps customers what Cloud Computing is all about, and whether it can be useful for their business needs. 
  • This team also helps with account and billing related inquiries, and interface with Client's teams focusing to provide the perspective of the Voice of the Customer.
  • Do you think Cloud Computing is fascinating? 
  • Do you ever ponder the backbone that powers internet TV and social media? 
  • Are you passionate about driving customer success? 
  • Interested in learning new technologies? 
  • Do you thrive in a dynamic, fast- paced environment? 
  • Do you love discussing new technologies with your friends and family? 
  • Does the idea of launching a load balanced java application in Singapore from your laptop in Seattle make you smile?
  • As an Client's WebServices Customer Support Associate, you'll help field customer e-mail and phone contacts, interface with Client's WebServices Developer Support Reps, and as you interact directly with our Developer community to resolve support issues.
  • You will work with exceptionally driven, customer-obsessed customer service associates and leadership.
  •  You will act as a Cloud Computing evangelist in the leading edge of this growing industry.
In addition, your responsibilities will include, but will not be limited to, the following: 
  • Providing prompt, efficient, detailed, customer-oriented service to Client's Web Services customers.
  • Working with other customer support teams to ensure a consistent and high-quality level of support.
  • Being a voice and advocate for our customers when something doesn't feel right.
  • Driving projects that improve support-related processes.
  • Working with customers to understand how they use Client's web services, and providing valuable feedback to business and development teams.
  • Acting as an advocate for our customer, reporting and acting on observed areas for improvement.
  • Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
  • Assisting with customer communication during Client's Web Services critical launches and support events.
  • Assuming responsibility for developing detailed knowledge about specific product lines and features.
  • Making sure internal knowledge reference pages are updated.
  • Driving projects that improve support-related processes.
  • Working with customer support teams to ensure a consistent and high-quality level of support.
  • Supporting the customers to understand how they are using our services, and providing feedback to business and development teams.
BASIC QUALIFICATIONS- 
  • Familiarity with Web Technologies and the Internet.
  • 2-4 years of experience working directly with customers to resolve issues.(Account and billing enquiries handling experience preferred).
  • Proficiency in MS Office, with an emphasis on Excel.
  • Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
  • Ability to work weekends and/or evenings.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 to 3+ Years)

About Rivera ManpowerServices

Rivera ManpowerServices
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Rivera ManpowerServices recruiting Web Services Experienced(2 to 3+ Years) candidates candidates nearby Bangalore.Rivera ManpowerServices vacancies for Web Services is recruited through Written-test, Face to Face Interview etc.
Rivera ManpowerServices Company recruits a lot of Experienced(2 to 3+ Years) candidates candidates every year based on the skills . The candidates with BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Web Services position in Rivera ManpowerServices. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rivera ManpowerServices recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Rivera ManpowerServices and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rivera ManpowerServices and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rivera ManpowerServices and near your city and get a secured career.