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Web Solution Specialist Jobs in Mumbai,Navi Mumbai - Endurance International

Web Solution Specialist
Endurance International
Mumbai(Goregaon East ), Navi Mumbai
2016 - 2017
0 to 2 Years
20000 - 23000 Per Month
Endurance International
Last Date 21 Jan 2018

Endurance International - Job Details

Date of posting: 22 Nov 17

Responsibilities:

  • Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions
  • Interacting with clients via. live chat, web based systems, online forums and telephone to resolve their problems and gather feedback
  • Testing & analysis of all products & services
  • Identifying any bugs/issues in the system and assisting in their resolution
  • Recording, tracking and reporting problem activity
  • Building strategies to improve efficiency, profitability and quality of service
  • Reviewing existing product/feature documentation; publish documentation in internal knowledge bases
  • Abide by our organization's Information security policies and guidelines.
  • Information security is the responsibility of every individual working for the organization and all employees have to follow the organization's Information Security Policies at all times
Requirement Specifications
General Requirements:
  • Experience: 0-2 years in Customer Service or similar capacity, preferably on an IT
  • platform
  • Educational Qualifications: Graduate from any stream. Any Engineering, or BSc
  • (IT or Computers) preferred
Detailed Requirements:
  • Must be customer focused and willing to do whatever it takes to resolve customer issue
  • Strong customer interaction skills and ability to work in a variety of customer situations
  • Outstanding written and verbal communication skills
  • Ability to solve complex problems quickly, inventively and resourcefully
  • Good working knowledge of computers and the internet; strong ability to develop new skills
  • Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation
  • Strong attention to detail
  • Avid internet user, with strong inclination towards technology
  • Highly motivated and energetic team player, with excellent interpersonal skills
  • Must be willing to work in rotational shifts
Tech knowledge required:
  • Networking and DNS basics
  • Basic knowledge of Linux/Windows Operating Systems.
  • Basic knowledge of Hardware
  • Basic knowledge of Softwares
  • Basic knowledge of Web and Email servers
  • Configuration and troubleshooting mail clients using IMAP/POP/SMTP
  • Troubleshooting server side scripts
  • Technologies involved (prior knowledge of these would be a plus):
  • Domain names and domain name registration
  • Web Hosting
  • cPanel/Plesk
  • POP/IMAP/SMTP
Benefits & Perks
  • Endurance employees love their jobs, and not just because we offer the most competitive salaries in the industry. 
  • Our excellent benefits include everything from great medical and life insurance to catered meals. 
  • We have no dress code (tee-shirts are a-ok!). 
  • We have flexible work hours and flexible holidays. 
  • We are passionate about building the next generation of web products, and we believe that happy teams are the key to achieving this goal.
  • If you like the idea of working in an exciting workspace on cutting-edge internet products that make a truly global impact (and wearing flip-flops to work),then we want to get to know you!

Hiring Process : Face to Face Interview

Job Role : Others

About Endurance International

Endurance International Group is a publicly traded (NASDAQ: EIGI) technology company that helps power small and medium­sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.4 million subscribers around the globe. The company's world­class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock and ResellerClub, among others.

In India, Endurance has a very strong presence through its brands Hostgator, BlueHost, BigRock, ResellerClub & Logicboxes. Through its strong performance & brand marketing activities, Endurance has been able to cement itself as an innovative family of brands that are market leaders within their categories.Headquartered in Burlington, Massachusetts, Endurance employs more than 2,700 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel and Brazil.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Endurance International recruiting Web Solution Specialist Experienced(0 to 2 Years) candidates in Mumbai(Goregaon East ), Navi Mumbai. The Endurance International vacancies for Web Solution Specialist is filled through Face to Face Interview etc.
Endurance International jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills -Tech Support, Customer Service. The candidates with BVSc, CS, BSc, BCA, BE/B.Tech, B.F.Sc(Fisheries), B.Design are selected to full fill the vacancies in Others job field. The Experienced(0 to 2 Years) candidates applying for Web Solution Specialist should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Endurance International recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Endurance International and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Endurance International and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.