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WFM (workforce management) Jobs in Bangalore - High Quotient HR Consulting

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WFM workforce management

High Quotient HR Consulting
experience-icon 1 Years
salary-icon 16000 - 20000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE), Other Graduate, Other Course
Expired

Posted: 19 May 21

Job Description

*** LOOKING FOR WORK FROM HOME and have  experience in WFM (Workforce Management) job role

We have a huge opening for WFM and the below details are for the same.
JOB LOCATION: Bengaluru

Educational Qualification-10+2 and above
Salary-15k to 20k

JOB Description

Minimum 1 year of experience in Workforce Management
preferably in call centers.
Prepares intraday reports on staff attendance
Manages changes to scheduling to ensure adequate daily resource coverage Communicate with management and operations team to ensure compliance with company standards
Maintain running report of attendance incidents
Monitor attendance and schedule adherence
Process management requests for modifications of scheduling events (meetings/training, etc.)
Use accuracy of schedule measurements for continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction
Provides analytical support for special projects
Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce
Performs any other related duties as required or assigned Skills required
Must have worked in Workforce Management(WFM) and Real-Time Management (RTM) Should have working knowledge in Capacity Planning, Scheduling, Forecasting.
 Excellent knowledge of MS Excel Excellent communication skills
Flexible to work in any shift Immediate joiner preferred
Experience in inbound call Center, RTA, and call monitoring
To be located in Bengaluru & should be willing to operate from our Bengaluru office post lockdown.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE), Other Graduate, Other Course
Who can apply Experienced (1 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1208974
Locality Address Banaswadi , HBR Layout , Hebbal , Hennur , Indiranagar
Country India

About Company

High Quotient HR Consultants is a manpower recruitment company specialized in hiring profiles from an Entry level to Senior Management Executive Leadership portfolios. Inception from 2019 and headquartered in Bangalore is run by a team of young and

dynamic professionals. We operate in the ITES, BPO, KPO, Financial Services, Banking, Telecom and Retail Verticals among other industries, offering unique & innovative solutions to the most complex of challenges. At High Quotient HR Consultancy, we

focus on key issues faced by our clients and potential clients when it comes to recruitment and retention which is all about hiring the right person for the right job
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