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1. Encourages, by example, all staff to strive for excellence in every endeavor and not just accept the status quo
2. Demonstrates a commitment to professionalism while undertaking all tasks and in all interactions with patients, clients, physicians, facility staff and the community at large
3. Active in assessing own knowledge and skill level
4. Seeks assistance and education from appropriate sources
5. Maintains personal education file and is able to speak on accomplishments during annual performance appraisal
6. Participates in and contributes to departmental quality assurance program as demonstrated by participation at department staff meetings and active involvement in performance improvement projects
7. The employee demonstrates customer service in all interactions that is compassionate, courteous, friendly, non-judgmental, patient and helpful
8. The employee demonstrates respect for privacy, diversity and confidentiality in all customer interactions
9. Treats all customers and each other with dignity, genuine kindness and significance
10. The employee performs job duties in a caring, competent and professional manner that is driven by needs of the customers
11. Ability to handle multiple priorities while remaining calm, focused and committed to excellence
Job Types: Full-time, Permanent
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