Academic Advisor Jobs in Bangalore - Mastree
Academic Advisor
0.6 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Responsibilities:
• Be accountable for the entire Relationship Manager of assigned students
• Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new- to-the-world online platform.
• Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.
• Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound call flow
• The Relationship Manager will be required to communicate with customers via phone and email or WhatsApp
• Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
• Contributes to team effort by accomplishing related results as needed.
• He/She should be patient, empathetic, and passionately communicative
Requirement:
- Minimum of 6 months experience in Account Management
Job Particulars
About Company
