Account Receivable Collector Jobs Opening in Forward Air, LLC(Omni Logistics) at Mysuru
FEATURED JOBAccount Receivable Collector
Job Description
PURPOSE OF POSITION: Responsible for managing an accounts receivable portfolio by ensuring invoices are paid in a timely manner. Also to determine risk by comparing credit limit to open account balance etc. Specialists use skills in project management, organization, and communications to collect payments from clients and customers. Accounts Receivable Specialists also track payments and make banking deposits.
ESSENTIAL JOB FUNCTIONS:
Managing an accounts receivable portfolio by ensuring invoices are paid in a timely manner.
Coordinate collections calls, e-mails and other means of communication for accounts that are past due.
Analyze risk by comparing credit limit to open balances.
Minimize exposure for high-risk customers.
Identify disputes on accounts and gather information needed for entry into ERP system or collections software.
Review and resolve unapplied payments and unapplied credits on customer accounts.
Escalate any unresolved issue that results are being delayed.
Answer all emails within 24 hours.
OTHER DUTIES & RESPONSIBILITIES:
Prepare accounts for litigation if all efforts are exhausted and escalation has been approved by your supervisor.
Prepare receivable statements (SOA) and reprint/resend invoices.
Pull back up for invoices that customers request.
Contact customers for remittance information for cash application purposes.
Other duties as assigned.
JOB QUALIFICATION REQUIRMENTS:
Graduation from high school or GED equivalent, college preferred.
Ability to perform basic Microsoft Excel functions/formulas such as VLOOKUP, SUMIF, etc.
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of how to identify risk for the company
Ability to acquire working knowledge of trucking industry
Ability to acquire working knowledge of company practices, methods and resources made available.
Ability to carry out assigned projects to completion.
Ability to communicate effectively verbally and in writing.
Ability to speak verbally to account status on conference/video calls.
Ability to establish and maintain effective working relationships with employees, supervisors, and internal and external customers.
Computer comprehension, including Microsoft Office and e-mail functions.
Possess strong organization skills.
Ability to cross train within the department.
SUPERVISORY RESPONSIBILITIES:
Works under the direction of the Forward Air, Inc. Credit and Collections Supervisor, performing daily tasks with little supervision. Supervisor is available for direction and assistance to resolve non-standard issues and complete projects at hand. Position has no personnel supervisory responsibilities. Responsible for escalating problems to the Supervisor of Credit and Collections and manage any assigned accounts ensuring that they are within set guidelines.
