Account Receivable Specialist Jobs Opening in Sonata Software Ltd at Bengaluru
Account Receivable Specialist
200000 - 1000000 Monthly 
Job Description
JD:
Key Responsibilities:
Billing Query Resolution:
Respond promptly to customer billing inquiries and disputes via email, phone, and customer service platforms.
Analyze and research billing discrepancies, identify root causes, and provide solutions to resolve issues.
Liaise with relevant teams (billing, sales, customer service) to verify account details, contracts, and transactions.
Documentation and Communication:
Document all inquiries, interactions, and resolutions in the system to ensure accurate records.
Prepare regular reports summarizing inquiry types, resolution times, and recurring issues to help with process improvements.
Maintain clear and professional communication with customers and stakeholders regarding issue status and resolutions.
Qualifications:
Good communication,uk/us shift 4pm to 1pmcontract for 3 to 6 months /AR process /sfdc tool expert/ excel/work location:wfh,
Experience:
3+ of experience in accounts receivable, billing, or customer service, with a strong understanding of AR processes.
Prior experience handling billing disputes and query resolution is preferred.
Skills:
Strong analytical and problem-solving skills, with attention to detail.
Excellent communication skills, both written and verbal, for effective customer interactions.
Proficiency in using AR software, ERP systems, and MS Office (particularly Excel).
Ability to work independently and in a team, with a proactive approach to managing queries.
Key Competencies:
Customer-oriented mindset with an emphasis on accuracy and efficiency.
Ability to work under pressure, prioritize tasks, and meet deadlines.
Proactive in identifying and implementing process improvements
Job Particulars
About Company
