Accounts Receivable / Order Management Jobs in Chennai - HCL Technologies

HCL Technologies - Job Details

US Night Shifts & Excellent Communication Skills
Experienced candidates from 1 to 5 Yrs can walk in - Experience should be into following :Order Processing / Billing / Accounts Receivable / Order Management / Dispute / Collection / Back Office specialist / International Calling Experience

Mandatory things to carry for Interview :
Update Resume - 3 Copies Any GOVT ID proof Wired Headphones to take up the versant test1st or 2nd Dose Vaccination Certificate. The screen shot or copy of this walk in drive Wear Mask and Maintain Social Distancing Interview Mode: Face to Face

Job Location : Chennai
Interview Time: 10:30 AM to 2.00 PM (After 2.00pm entry will not be given)
Interview Date : 1st Mar 2022

Roles and Responsibilities :

• Excellent Communication with International calling Experience
• Should have basic understanding of overall AR or OTC cycle
• Should have Work experience in Order Processing or Order fulfillment
• Worked in the Order Management team and key responsibilities would include :-
• Create orders and manage change or correct the order as required and coordinate other departments/stakeholders for order fulfillment.
• Update orders with additional requirements/fees to be applied (e.g. fee for emergency delivery, special handling fees, containerizing, palletizing, import/export)
• Support product return process in cooperation with SMEs with manual corrections/return orders
• Manage/Support order related inquiries and service requests.
• Adhere to TAT and accuracy , report out daily performance and update all performance logs and Report KPI's/SLA's as per agreed timelines
• Perform assigned activities as per defined timelines and accuracy parameters of the process
• Knowledge in Order Management / Billing / AR / Dispute / Collection Desired Candidate Profile :

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