Advanced Threat Support Engineer - IBM Security Jobs in Pune - IBM

Introduction
As Advanced Threat Support Engineer, you will be responsible to fix the security problems that may occur in IBM products, operating systems, networks, databases, applications, third party products as well as custom codes.

Your Role and Responsibilities

• You will be a technical domain expert for our flagship products family of Qradar SIEM
• Analyze customer problems and service requests and resolve them within agreed service levels
• Use troubleshooting/ debugging techniques and tools to analyse technical problems.
• Engage development teams, for issues that need a resolution through code fixes.
• Increase IBM's Self-Help knowledge base, by building knowledge articles wherever needed.
• Provide feedback to the development team on product feature enhancements.
• Provide test cases to the test Team.
• Product related assistance to pre-sales / sales / deployment Teams
• Create wikis, blogs, tech-notes, technical training's, webcasts for educating customer and business partners

Required Professional and Technical Expertise

• Proven operating systems / system administration knowledge and experience especially for Unix / Linux.
• Proven OS concepts, OS security, inter-process communication, shell scripting.
  Experience with Computer networks and network security, TCP/IP fundamentals, network protocols
• Experience with virtualization (VMWARE).
• Proven communication skills & Listening skills.
• Analytical and problem-solving skills.
• Ability to work in a team.

Preferred Professional and Technical Expertise
None

About Business Unit
IBM is a leading provider of enterprise security solutions. Named by industry analysts as a leader in 12 security market segment categories, IBM Security is a multi-billion dollar business that is rapidly growing. In an industry focused on building walls, IBM Security is focused on creating an open, connected security ecosystem that leverages AI and cloud to help clients improve compliance, stop threats, and grow their business securely.
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world renowned IBM X-Force® research, enables organizations to effectively manage risk and defend against emerging threats.
IBM's security portfolio provides solutions to organizations which holistically protect their people, data, applications and infrastructure. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 20 billion security events per day in more than 130 countries, and holds more than 3,000 security patents.

Your Life @ IBM
• You’ll have access to all the technical and management training courses you need, to become the expert you want to be.
• You’ll learn directly from expert developers in the field; our team leads love to mentor.
• You will have the opportunity to work in many different areas to figure

About IBM
IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, unusually distinguishes IBM from other companies in the industry.
Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, “be essential.” We are changing how we craft. How we collaborate. How we analyze. How we engage.
Join the next generation of innovators, inventors and entrepreneurs who are crafting the very way the world works. We want the brightest minds doing work that encourages, in an environment where growth is supported. IBMers get to discover their potential, so they’re encouraged to build breakthroughs that help our clients succeed. We’re establishing teams with dynamic strengths with people who want their ideas to matter. Join us — you’ll be proud to call yourself an IBMer.

Our Culture:

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.