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AIATSL jobs for Junior Officer - Customer Services in Bhuj. Last Date to apply: 17 Apr 2024

Junior Officer - Customer Services

experience-icon 3+ Years
salary-icon 29760 Monthly
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Posted: 02 Apr 24

Job Description

Designation -   Junior Officer - Customer Services

Number of Job Vacancies -   1

Essential Qualification
  •  Graduate from a recognized university Or 
  • Graduate from a recognized university under 10+2+3 pattern with M.B.A. or equivalent in any discipline (2-years full time course or 3-years part time course) from a recognized university .
Salary in INR Per Month

  •  Rs. 29,760/

Age limit
  •  GEN: 35 Years 
  •  Candidates belonging to OBC category are entitled to 3 years' age relaxation and 
  • Candidates belonging to SC/ST category are entitled to 5 years’ age relaxation, in upper age limit, as per Government rules
Nature of Job Function
  •   Allocation of resources as per requirement of Airlines. Providing services as per the SGHA/SLA with respective airline. Investigate discrepancies during cargo Handling and take corrective action to avoid recurrence. Airline wise training requirements. Correspond with the Airline for their specific requirements. Monitoring of SPI/KPI of respective airline. 
  • Maintaining airline wise grooming standards and discipline. Develop, implement and monitor the cargo servicing plan, including the delivery of customer service, the operation of handling agents, reporting performance and status both qualitatively and quantitatively. Develop local service and standards to streamline cargo procedures to support core and specialized product Drive operational excellence with contracted vendors by managing key performance indicators and service levels. Any other job responsibility that may be assigned by the Incharge. 
  • Work pattern will be three shifts including night shift irrespective of gender and one weekly off on rotation basis. Career Progression based on performance and number of year. Entitled for Casual Leave, Sick Leave and Privilege Leave and eligible for EPFO etc. as per eligibility.
  • The short listed suitable candidates will be considered for engagement on a Fixed Term Contract basis subject to their turn in merit order, availability of vacancies in consideration with reservation for SC/ST/OBC. The prospective candidate should be fit to carry out the duties of the post.
  • The applicants must ensure that they fulfill all the eligibility criteria, as on 01st April, 2024 and that the particulars furnished by them in the application are correct in all respects.
  • Candidates those who were engaged in AIASL on a Contractual Basis in any category and got terminated on any grounds should not apply, as they will not be considered. 
  • Any canvassing by or on behalf of the candidate or bringing political or other outside influence, with regard to their engagement / selection shall be considered as DISQUALIFICATION.  

More information about this Junior Officer - Customer Services Job

Please go through the below FAQs to get all answers related to the given Junior Officer - Customer Services job

  1. What are the job requirements to apply for this Junior Officer - Customer Services job position?
    • Ans: A candidate must have a minimum of 3+ year experience as an Junior Officer - Customer Services

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BBA/BBM, MBA/PGDM

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 29760 Monthly. The Salary will depend on the interview. This Junior Officer - Customer Services is a Full Time in Bhuj.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Junior Officer - Customer Services is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Junior Officer - Customer Services position?
    • Ans: There are immediate 1 job openings for Junior Officer - Customer Services in our Organisation.

Job Particulars

Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2351471
Locality Address
Country India

About Company

From the time the very first aircraft took flight in India, till today, when Jumbos and Dreamliners rule the sky, Air India's Ground Handling Department always existed, albeit under different names. What started off as a section for Ground Handling under Air India Engineering, grew into a department called Ground Services Department with the induction B747 'jumbo” aircraft.With a view to bring in focus on the core Ground Handling services, the Passenger, Cargo and Ramp Handling activities have been brought together to form the Ground Handling subsidiary AI APS. With an experienced workforce of over four decades, sophisticated GSE, and Air India’s expertise of over 75 years in Aviation business, Air India Airport Services has endeavored to provide excellent Ground Handling services at all times.AI APS was incorporated in 2003 as a wholly owned subsidiary of Air India Limited for providing manpower for the various departments of Air India, including Ground Handling. Consequent to the Cabinet approval, AI APS has been operationalised with effect from 1 February 2013 as a Ground Handling Company.
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