Airline Ticketing Staff Jobs in Kolkata - Future Global Services
FEATURED JOBAirline Ticketing Staff
Future Global Services
0 Years 
Not disclosed 
Expired
Posted: 17 Dec 20
Job Description
Job description
- Should have Understanding of Airline/Aviation/Travel industry.
- Should have knowledge of Travel B2B market or any of airlines.
- You will be team member of Fare Hawker Group Desk, will responsible for handling of Group Queries (both domestic and International).
- Will need to action group queries by coordinating with concern senior person.
- Will need to talk to travel agents/ B2C understand their requirement about group booking try to match budget for group confirmation.
- Will need to reply Flight and Fare Enquiries emails.
- Handling Group Ticketing and Refunds/re-booking of tickets.
- Handling airlines ticket booking mails from both internal external customers.
- Handling cases (Query / Request / Complaint / Appreciations).
- Dealing with various internal departments/ airlines.
- Offering alternative flight fare solutions where appropriate with the objective of retaining customer's business.
- Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
- Making recommendations according to customer need and complaints.
- Maintaining reports in excel.
- Performing other duties as assigned by management.
- FOR MORE INFORMATIONCALL HR-8595616981
Job Particulars
Role steward hospitality
Education Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, Other Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1070360
Job Category Others
Locality Address AJC Bose Road , Bhawanipur , College Street , Dum Dum , E M Bypass
State West Bengal
Country India
About Company
Jobs By Location
Kolkata
Delhi
Chennai
Ahmedabad
Pune
Bangalore
Gurgaon
Mumbai
Noida
Hyderabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
