Airport Customer Service Associate Job in STARKING AVIATION ACADEMY at Ulubari, Vip Road, West Jalukbari, Guwahati, Barpeta, Kokrajhar

Position Overview:

We are seeking an Airport Customer Service Associate (CSA) for airport operations, responsible for assisting passengers with check-in, ticketing, baggage handling, and boarding procedures. The ideal candidate should have excellent communication skills, a customer-friendly attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Passenger Assistance & Check-in Services:

• Assist passengers with ticketing, check-in, seat assignments, and boarding passes.
• Verify passenger documents, such as passports, visas, and flight tickets.
• Provide guidance on flight schedules, delays, and airport facilities.

2. Baggage Handling & Security Compliance:

• Ensure proper baggage tagging and weight compliance.
• Assist passengers with lost, damaged, or delayed baggage claims.
• Follow airport security protocols and assist in baggage screening procedures.

3. Boarding & Departure Coordination:

• Monitor boarding procedures and ensure timely gate closures.
• Assist passengers with special needs, elderly travelers, and unaccompanied minors.
• Communicate with airline crew and ground operations teams for smooth departures.

4. Customer Service & Conflict Resolution:

• Handle passenger inquiries, complaints, and special requests professionally.
• Ensure VIP and premium passengers receive priority services.
• Maintain a calm and professional demeanor during flight delays or disruptions.

More information about this Airport Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Airport Customer Service Associate job

1. What are the job requirements to apply for this Airport Customer Service Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Airport Customer Service Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 25000 and 39000 Monthly. The Salary will depend on the interview. This Airport Customer Service Associate is a Full Time in Guwahati, Barpeta, Kokrajhar.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Airport Customer Service Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Airport Customer Service Associate position?
   
   • Ans: There are immediate 1 job openings for Airport Customer Service Associate in our Organisation.