Airport Passenger Service Agent Jobs in Kolkata - Sky Air Aviation
Airport Passenger Service Agent
Sky Air Aviation
Expired
Posted: 07 Oct 20
Job Description
JOB SUMMARY
To provide all necessary help and support to passengers as required by our customer airlines which may
include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge
operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle
customer complaints and other duties as assigned. JOB RESPONSIBILITIES
The following responsibilities are associated with this job role: • Assist passengers with self-service check-in kiosks • Inspect and verify passenger documentation • Issue boarding passes and reschedule passengers affected by flight interruptions or
cancellations • Manage passenger baggage processing including handling and fee calculation if applicable • Assist passengers as needed through arrival and check in processes including support for
passengers with special requirements such as unaccompanied minors (UM), VIP passengers
and passengers needing wheelchair assistance • Direct passengers through Customs, Immigration, and quarantine as required
• Make public address announcements as required • Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate
checked bags (cleared through security) are made available for loading upon departure and
delivery to passengers upon arrival • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security
requirements
• Comply with Swissport Standard Operating Procedures (SOP’s) • Operate computers and specialist equipment such as air-bridge, scanners and airline specific
software • Produce work-related documentation when required • Maintain the highest standards of safety and security at all times
For Further Details, Contact HR Abhishek Kumar at
For Further Details, Contact HR Abhishek Kumar at
Job Particulars
Role others
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1009100
Job Category Others
Locality Address Baranagar , Howrah, Picnic Garden
State West Bengal
Country India
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