Urgent hiring GROUND STAFF, TICKETING AND CABIN CREW.
Skills Required: (both freshers and experienced) with good communication skills required. should flexible.
only preliminary education an airline ticketing agent is a high school
diploma. Airlines have their own training facilities that usually
consist of a week or of classroom training followed by on-the-job
training by shadowing an experienced ticketing agent.
begin by handling luggage and up to handling seating assignments,
completing ticket forms and reserving tickets for passengers.
customer experience, create engaged customers and facilitate organic
* Take ownership of customers issues and follow problems through
* Set a clear mission and deploy strategies focused
towards that mission.
* Develop procedures, policies and standard
accurate records and document customer actions and discussions.
* Analyse statistics and compile accurate reports.
Recruit, mentor and develop customer agents and nurture an environment
where they can excel through encouragement and empowerment.
* Keep ahead
of industry's developments and apply best practices to areas of
* Control resources and utilize assets to achieve
qualitative and quantitative targets. ** Most diffuse stressed customers
and be prepared to solve customer problems (when possible) quickly as
Experience: Extensive customer experience in some type
of sales, the position is a good starting place to gain the experience needed
to the Basic computer and typing skills are also needed to navigate the
SALARY: Rs.27500- 65000