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AM- OPERATIONS Jobs in Gurgaon - Radical Minds

AM- OPERATIONS
Radical Minds
Gurgaon
Any Graduate
1.5 to 3 Years
AM- OPERATIONS Jobs in Gurgaon - Radical Minds
Last Date 12 Nov 2019
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Radical Minds - Job Details

Date of posting: 13 Sep 19
AM- OPERATIONS

Job Category: AM/ Manager

Job Type: Full Time

Job Location: Gurgaon

Job Experience: 1+ year

Eligibility Criteria:
  • Any Graduate from a recognized university
  • Should have completed a minimum of 12 months in the current role
  • Flexible in shift timings to work for 24*7 support
  • Must be ready to get cross trained in every line of business of Radical Minds
  • Should have relevant experience of BFSI/Travel/Logistic

Role Essentials:  Specifies Key Result Areas for the Incumbent

People Management:
  • Team management – handling team of BFSI/Travel/Logistic
  • Coaching & Feedback – Providing adequate feedback & coaching to improve employee morale & contribute directly in team performance 
  • Employee Engagement – conducting engagement activities at team as well as organization level
  • Attrition & Absenteeism – Adherence to attrition & absenteeism targets aligned as per goals
  • Employee Development – provide learning opportunities to team & succession planning
  • Monthly Team Connect – Evaluation of team’s performance & monthly 1-0-1 connect with employees

Performance Management:
  • Achieving & exceeding all service level agreements/CTQs
  • Leading Performance improvement initiatives
  • Performing quality checks (Auditing the cases reviewed by team) 
  • Sharing the client calibration requirements with Sr. Mgr. /Head Ops
  • Conducting calibration exercise with quality & training teams as required

Value add Support: 
  • Assisting in preparing business reviews as required 
  • Assisting in understanding client’s requirements and conceptualize solutions to meet them effectively
  • Assisting with any ad-hoc requirements, as per business

Compliance: 
  • Adherence to Radical Minds internal policies & all audit requirements for self & team
  • Adherence & comply with all client related regulatory requirements

Knowledge and Skills Required: 
  • Well versed in working with MS Office and Internet Explorer
  • Good Analytical Skills (i.e. Data mining, Trend Analysis etc.)
  • Conflict Management
  • Time Management
  • Proven track record of managing/supporting/extensive mentoring experience of minimum 5 to 10 analysts in similar roles

Preferred: Excellent verbal & written English Communication skills

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : 1 to 3 Yr Exp,Recruitment
Hiring Process : Face to Face Interview
Who can apply : Experienced (1.5 to 3 Years)

About Radical Minds

Radical Minds assist in logistics management in a way which helps companies to become bigger, better and more profitable. Our services are cost saving, flexible, & improves performance. 

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Radical Minds recruiting AM- OPERATIONS Experienced(1.5 to 3 Years) candidates candidates nearby Gurgaon.Radical Minds vacancies for AM- OPERATIONS is recruited through Written-test, Face to Face Interview etc.
Radical Minds Company recruits a lot of Experienced(1.5 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Gurgaon can apply for AM- OPERATIONS position in Radical Minds. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Radical Minds recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of Radical Minds and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Radical Minds and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Radical Minds and near your city and get a secured career.
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