Analyst- Accounts Receivable Job in HM Services Private Limited at Bangalore

Key Responsibilities

• Handle end-to-end Accounts Receivable / O2C activities, from billing and invoicing through collections, cash application and reconciliation.

• Perform customer billing and invoice processing, including invoice validation, corrections and handling billing-related queries.

• Manage cash application, including payment posting, invoice matching, clearing and resolution of unapplied/unidentified cash.

• Perform customer account reconciliation and investigate differences, open items, short payments, overpayments and payment mismatches.

• Monitor AR ageing and outstanding invoices and follow up with customers/collections teams for timely payment.

• Handle customer disputes related to pricing, PO mismatch, duplicate invoices, missing invoices, payment differences, deductions and other billing issues.

• Investigate the root cause of disputes and coordinate with Billing, Collections, Sales, Finance and other internal teams for timely resolution.

• Process/understand Credit Notes and Debit Notes and their impact on customer accounts.

• Maintain accurate customer account records and ensure timely closure of open items.

• Support month-end activities, reconciliations, reporting and AR closing activities.

• Prepare and maintain AR/O2C reports, ageing reports and reconciliation reports.

• Follow defined SOPs, SLA/TAT, quality and compliance requirements.

• Identify recurring issues, perform basic Root Cause Analysis (RCA) and support process improvement.

• Maintain clear and professional communication with customers and internal/external stakeholders.