Analyst Jobs in Chandigarh - EClerx Services Ltd.
Job Description
- Resolve Customer queries and Complaints
- Troubleshooting of technical issues related to customer's services
- Assist the customers on queries regarding their Products and Services via voice
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
- Conduct quality monitoring on voice calls and chats
- Any Undergraduate Fresher/Graduate
- Any experience up to 6 years are also eligible
- Flexible to work in Night Shifts / 24*7
- Excellent verbal, written communication and listening skills
- Should have good command over English Grammar and Fluency in English
Job Particulars
Role others
Who can apply Experienced (3+ Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id908203
Job Category Analyst / Analytics
SkillsInternational BPO
Locality Address
State Chandigarh
Country India
About Company
EClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, EClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. EClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit
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