Analyst Jobs in Mumbai - Firstsource
Job Description
Job Overview: Once borrower application for a mortgage loan has been approved and borrower has received a commitment letter from the lender, the final step before borrower can call the house of his own is the closing process starts, or settlement. Closer first task is to complete closing input and send closing instruction for HUD- I preparation. After HUD is received then proceed with HUD-1 approval by sending final closing documents for signing.Key Performance Indicators:
- Ensure SLAs according to project specifications are met
- Responsible for outstanding customer service. Answers queries and provide resolutions in the most polite and appropriate manner
- Adherence to the client prescribed format for query resolution
- Adherence to process requirements, security norms and metrics
- Adherence to shift schedule team meetings and training requirements
- Invest in self and add to skill sets
Voice/NonVoice: Non VoiceReporting To(Designation): Team LeaderPersonal Attributes:- Consultative:Agreeable, inclusive, tolerant of different perspectives and opinions
- Resilient:Copes well with setbacks/failures and bounces back from them quickly
- Decisive and Action oriented:Is able to take decisions even when working with insufficient information or time and enjoys working in a fast paced environment.
- Achievement Oriented:Strives to meet or exceed standards of excellence and always looks at setting challenging goals for self
- Socially Confident :Displays gravitas, is comfortable in different situations and with different kinds of people
- Eager to learn:Ever ready to learn new things and take risks in trying those new learnings
- Creative :Curious and inquisitive, seeking and generating new ideas
Competencies based on level: BUSINESS FORESIGHT DRIVING EXCELLENCE FOSTERING PARTNERSHIPS WITH CLIENTS INFLUENCING OTHERS LEADING TEAMS MANAGING TRANSFORMATION WORKING ACROSS BOUNDARIES
- Ensure SLAs according to project specifications are met
- Responsible for outstanding customer service. Answers queries and provide resolutions in the most polite and appropriate manner
- Adherence to the client prescribed format for query resolution
- Adherence to process requirements, security norms and metrics
- Adherence to shift schedule team meetings and training requirements
- Invest in self and add to skill sets
Voice/NonVoice: Non VoiceReporting To(Designation): Team LeaderPersonal Attributes:- Consultative:Agreeable, inclusive, tolerant of different perspectives and opinions
- Resilient:Copes well with setbacks/failures and bounces back from them quickly
- Decisive and Action oriented:Is able to take decisions even when working with insufficient information or time and enjoys working in a fast paced environment.
- Achievement Oriented:Strives to meet or exceed standards of excellence and always looks at setting challenging goals for self
- Socially Confident :Displays gravitas, is comfortable in different situations and with different kinds of people
- Eager to learn:Ever ready to learn new things and take risks in trying those new learnings
- Creative :Curious and inquisitive, seeking and generating new ideas
Competencies based on level: BUSINESS FORESIGHT DRIVING EXCELLENCE FOSTERING PARTNERSHIPS WITH CLIENTS INFLUENCING OTHERS LEADING TEAMS MANAGING TRANSFORMATION WORKING ACROSS BOUNDARIES
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1131066
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
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