Analyst
Job Description
An Analyst focuses on effective oversight of Client Offboarding pipelines generated from the Bank s static data systems and infrastructure. Processing the requests on the various systems as per the process guidelines. Investigate open items and resolve as required. Escalate unresolved open items per departmental policy
What we ll offer you
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
Process:
Review and analyze Offboarding process and workflow.
Ensuring the processing guidelines (KOP) are followed with diligence.
Monitoring the mailboxes in terms of processing and queries.
Participating in employee engagement activities.
Ensuring the mandatory trainings are completed within the time.
Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.
Meet productivity target of 100% and makes sure the 2 eye processing is completed with accuracy.
Ensure effective participation in team huddle and contribution in regular meetings.
Your Skills and Experience
Minimum Bachelor's degree or equivalent in relevant field
0 to 2 years of work experience in corporate Banking
Basic knowledge of Fixed income cash derivatives Financial Products and financial instruments including Futures, Options, Swaps.
Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
Excellent communication skills.
Must be able to work well and adapt to change in a fast-paced environment
Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes.
Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
Keep team management informed of status of cases and proactively identify and flag issues.
Creating the EOD (Log reports) for the transactions processed on a daily basis.
Should be flexible in working hours, also should be able to support in different time zones on rotational basis
Ability to create workable solutions to business problems. To think creatively, work independently and take end to end ownership.
Able to work under pressure and against challenging timescales.
