Application Engineer Jobs in Mumbai - JSW steel
Job Description
Position Name: Application Engineer
Location: Maharashtra, IN
Company: JSW Steel Ltd
Purpose : To meet organisation's business plan.
Working relationships- Stakeholders Internal: PDQ/QA, Sales & Marketing, CSD and SCM
External: Consultants Third party lab
Key Success Factors- Challenges:
- Grappling with Demand of the role
- Team Management
Educational Background and Work Experinece :
- BE (Metallurgy/Mechnical), 0-2yrs of work experinece as QA/QC/Operations in Steel plant.
Key Result Areas :
- Provide real-time technical service and solutions at Customer end on products supplied from all plants (Flat and Long Products) across segments like Automotive, Non- Automotive and Retail segments
- Must be able to do analysis, respond to customer need and provide innovative solutions to common problems and new requirments,
- Perform Trail at customers end, application tests and provide inputs to plant through reviews to ensure products is satisfactory.
- Respond to enquiry, finalise technical delivery conditions (TDC) in line with customer specifications,based on applications and plant capability.
- In order to design and re-design effective applications, Application Engineers must acquire and analyze customer needs and problems, making recommendations to the engineering team to satisfy needs and develop solutions.
- Address product concerns and complaints.
- Performance monitoring and benchmarking with competition.
- Provide Corrective and Preventive action (CAPA) against the customer Complaints.
Critical Task:
- Maintain expect level of product knowledge and application.
- Initiate Product Development & Approval at target Customers, drive and monitor till commericialization..
- Listen, understand and provide solution for customer requirements.
- Perform technical/ product training for sales people, fabricators, consultants and engineers at target segments.
- Assist in the design and development of new products and grades necessary to make plant (PDQC) comfortable.
- Regular Interaction with plant technical team through meetings at plants(once in month). Travel to plants to preform start-up, integration, and training services.
- Resolve customer issues or complaints, as per Company's target SLA/timelines through field investigation, analysis and customer inuts to plant QA/PDQC Dept and ensure non-recurrence.
- Maintain professional business relationships through regular interactions.
- Identify customer's needs and sales opportunities to help furture growth.
Decision making authority:
- Need based Solutions.
- Confirm products as per specifications/stated needs.
- Complaint acceptance (as per DOP)
- Customer Queries
Competencies:
- Having relevant metallurgical/product knowledge (Steel mill process)
- Collaboring across interdisciplinary team
- Statistical and mathematiccal skills for analysis
- Application knowledge (Customer process)
- Communications skills (both written & verbal)
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id667325
Job Category IT/Software , 1 to 3 Yr Exp
Locality Address
State Maharashtra
Country India
About Company
Amongst the leading conglomerates in India, JSW Group is a $14 billion company. It is an integral part of the O. P. Jindal Group, and has been a part of major projects that have played a key role in India’s growth.
Ranked among India's top business houses, JSW's innovative and sustainable ideas cater to the core sectors of Steel, Energy, Cement and Infrastructure. The Group continues to strive for excellence with its strength, differentiated product mix, state-of-the-art technology, excellence in execution and focus on sustainability.
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